Data and Facts (June 2021)

I like data and facts especially when making any decision of significance.  Hyperbole and headlines are much less useful and often lie somewhere between wrong and dangerous.  When an issue is important, I always try to get down to the …

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Policy (April 2021)

Few things aggravate me as much as someone saying: “That’s our policy.”  I suppose there is a valid argument to be made for some policies but more often than not, it’s an excuse for the person quoting the policy not …

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It Costs Too Much (November 2019)

Whenever someone tells me something costs too much, I ask: “Compared to what?” Lately, I’ve had more than a few clients bemoan the cost of a possible solution. While it’s certainly appropriate to ask about costs my concern is in …

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How Much? (September 2018)

How much?  It’s an inevitable question that nearly everyone asks during the buying process for most items.  Sure, there are exceptions. You might not ask how much the cup of coffee is because it’s posted on the wall or you …

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